Difference between revisions of "JCall Reporting"

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#On the left, go to the '''Communication''' panel. Click on the arrow to the left of '''Counts'''.  Then click on '''JCall Reporting'''.
 
#On the left, go to the '''Communication''' panel. Click on the arrow to the left of '''Counts'''.  Then click on '''JCall Reporting'''.
 
#If you need instructions for setup values to be used, follow the link for '''<span style="background:yellow">[[Standard Setup Options]]</span>'''.
 
#If you need instructions for setup values to be used, follow the link for '''<span style="background:yellow">[[Standard Setup Options]]</span>'''.
 
+
#*'''The following setup options are not found on the Standard Setup Options document.'''
:'''The following setup options are not found on the Standard Setup Options document.'''
+
#*#'''Arena''' -- Select the arena to view in the report.
::'''Arena''' -- Select the arena to view in the report.
 
 
 
 
#Click '''OK''' to move to the next screen.
 
#Click '''OK''' to move to the next screen.
  

Revision as of 10:37, 21 March 2015

This program will allow a school to view all calls generated by the JCall system.

  1. On the left, go to the Communication panel. Click on the arrow to the left of Counts. Then click on JCall Reporting.
  2. If you need instructions for setup values to be used, follow the link for Standard Setup Options.
    • The following setup options are not found on the Standard Setup Options document.
      1. Arena -- Select the arena to view in the report.
  3. Click OK to move to the next screen.


Definitions of Column Headers

To find definitions of commonly used columns follow this link: Common Column Headers.
The following column headers are not found on the Common Column Headers document.
Schedule Date -- The date the call was scheduled to be delivered.
Create Date -- The date the call was created.
Created By -- The person or program that created the call
Call Description -- A short description of the call being made (Usually only applies to event calls).
Arena -- The category into which a call is associated. AT = Attendance, DI = Discipline, GR = Grades, EV = Events, and ST = Staff.
Code -- Arenas are then broken into numerical subcategories. i.e. AT014 is a tardy attendance call.
Call Type -- This field denotes whether the message is Text To Voice, Voice Recorded, or SMS Text Message.
Calls Processed -- The number of calls processed and sent out.
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