Communicate

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This will provide the user a way to communicate via automated Email or Call.

There is a security requirement to use the Communicate button that needs to be set up in User Management by your district's administrator. To set up the security, a user would need a category of Telephony NA and a program of Communicate Button RW.

The Communicate feature is included in several of the programs.

Comm.png

Note that all Communicate buttons will not show the JCall option.

In the Communicate> Email button> "Email Setup" window, email options will look slightly different in the programs depending on the purpose of the program.

  • CC - This field will provide the user with a way to carbon copy yourself and/or others. This will be an option in all programs with a communicate button.
  • Show Sender Copy - When this box is checked, not only will the recipient receive the outgoing email but the sender will also receive a copy of the email as well. Ex: Lesson Book Status Audit
  • To Student - When this box is checked, the email will be sent to a student as well. Ex: Alpha/Recruiter List
  • To Parent/Guardian - When this box is checked, the email will be sent to the parent/guardian as well. Ex: Alpha/Recruiter List

Emailsetup2.png

NOTE: When the Email option is used (not the Call option), it will NOT show the results in JComm Call Overview or JCall Reporting.

But, when a teacher sends an email using Classroom> Reports> Roster> Email Report, they will see the results in iGear> Parent Contact Log and Reports> Parent Contact Count.



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