Parent Contact Log

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Revision as of 07:06, 24 October 2024 by Egadmin (talk | contribs)
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When users contact parents, this program is a place to record parent/guardian contact information logs. Also, when "Show JCall Messages" is checked it will display all JCall information, like phone calls, text messages, and emails sent concerning the student.

EX: When a teacher sends an email using Classroom> Reports> Roster> Email Report, they will see the results in iGear> Parent Contact Log AND Reports> Parent Contact Count.

In User Management,

Under Action - See All Contacts and then Action Permissions:

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  • When security option is Yes, it will display all contacts logs concerning the student. Also, with Yes selected, the teacher will see the "Show JCall Messages" filter.
  • When set to No, it will display only contact logs created by the user and the automatic contact logs from other programs such as Discipline, SBLC, and School Notes. These automatic records logs have a light gray background.
  • A Program permission of NA would keep the user out of the program all together. Also, with No selected, the teacher will not see "Show JCall Messages" filter.

Under Action - Access and then Action Permissions:

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  • Read Only allows the user to read but not be able to insert, update or delete any logs (no red delete button).
  • Insert, Update or Delete allows the user to insert new logs and update and delete their own logs only. But Administrators, such as Principals, can delete teacher entries.
  • Insert Only allows the user to only insert a new log but not be able to update or delete any logs (no red delete button).
  • If no security actions are added under Action, the user can insert, update and delete.


The Parent Contact Log also collects parent/guardian contact information from several locations:

  • Discipline referral contact actions from the Refpg2 and Admin screens are automatically displayed in the Parent Contact Log.
  • SBLC entries but can only be viewed by staff with proper security in the Parent Contact Log.
  • School Notes entries can be viewed in the Parent Contact Log.


Menu Location

Teacher Menu Administrator Menu - iGear for Student Master, SBLC, Post Attendance/Discipline, etc.
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