Whitelisted

White List Your JCampus IP Address (Cloud customers already good)

If their school system IP Address has not been whitelisted, Security Coordinators should include the following in an email and send to LDOE_LEA_Support@powerschool.com.

• In the subject line, include the Sponsor Code (e.g. 001 Acadia Parish) and the IP Address or range of IP Addresses for the School System.
• In the body of the email, include any other pertinent information (e.g. identify other technical contacts and/or vendors who may require whitelisting of their IP Address(es).

NOTE: Home or private IP addresses cannot be whitelisted. When working from a location other than your school system office, work with your IT staff to set up VPN into your school system office.

Make sure EDLink IP Address (13.65.236.122) port 22 allowed out in District Firewall.