Communicate

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This will provide the user a way to communicate via automated call or email.

There is a security requirement to use the Communicate button that needs to be set up in User Management by your district's administrator. To set up the security, a user would need a category of Telephony and a program of Communicate Button.

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The Communicate feature is included in several of the programs. In the Communicate window, options may look slightly different in some of the programs depending on the purpose of the program. One example is, if Email is chosen, in some of the programs a user may see an option Show Sender Copy as a choice. When this box is checked, not only will the recipient receive the outgoing email but the sender will also receive a copy of the email as well. Sometimes there is a CC field as well to carbon copy your self and/or others.

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NOTE: Emails (not Calls) sent from Lesson Book will not be shown in JComm Call Overview or JCall Reporting.



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