Difference between revisions of "JCampus Connect"
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| − | In [[User Management]], a user would need Telephony> Connect to be able to see the pencil. | + | In [[User Management]], a user would need Telephony> Connect to be able to see the pencil/paper to create and reply to messages. |
*Staff can send messages to parents and students. | *Staff can send messages to parents and students. | ||
Latest revision as of 09:44, 5 September 2024
Guides
Troubleshooting
In the App
This will give staff, parents, and students a two way messaging platform with the ability to add attachments similar to text messaging.
In User Management, a user would need Telephony> Connect to be able to see the pencil/paper to create and reply to messages.
- Staff can send messages to parents and students.
- Parents can receive messages but can not start messages. Also, parents can not reply to any messages yet.
- Students can receive messages but cannot start messages. Students can reply to messages UNLESS the Response Type option is checked for "No" for "Students Can Reply". Students will still see the messages. Only students can be blocked using the Block checkboxes in the Chat User's window.
In JCampus
→ 
- Staff can send messages to parents and students.
- Parents can receive messages but can not start messages. Also, parents can not reply to any messages yet.
- Students can receive messages but cannot start messages. Students can reply to messages UNLESS the Response Type option is checked for "No" for "Students Can Reply". Students will still see the messages. Only students can be blocked using the Block checkboxes in the Chat User's window.
